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21.04.2011 00:00
Ten Principles of IT Governance

By PETER WEILL AND JEANNE W. ROSS

You've invested heavily in technology, but where is the payoff? Distills keys to creating greater value from IT.

1. Actively design governance
2. Know when to redesign
3. Involve senior managers
4. Make choices
5. Clarify the exception-handling process
6. Provide the right incentives
7. Assign ownership and accountability for IT governance
8. Design governance at multiple organizational levels
9. Provide transparency and education
10. Implement common mechanisms across the six key assets
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hbswk.hbs.edu/archive/4241.html


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